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What to Expect During Your First Facial at Spencer's

By Spencer's SoHo | 4 min read

Minimal spa treatment room with a massage bed, wooden table, lamp, and shoji-style walls in soft warm light.

Our facial treatments typically run 45 to 60 minutes and include a skin assessment, cleansing, exfoliation, extractions (if needed), a treatment mask, and a finishing massage. The specifics depend on the treatment you book and your skin's condition that day. At Spencer's, every facial is customized to the guest's skin at the time of the appointment — not based on a fixed protocol.

Here's a step-by-step breakdown of what actually happens.

Before Your Appointment

No special preparation is required for most facials. A few things worth knowing before you arrive:

  • Arrive with a clean face if possible, though the esthetician will cleanse your skin as part of the treatment
  • Avoid exfoliating at home for 24–48 hours before your appointment
  • Let the esthetician know about any active breakouts, skin sensitivities, or recent treatments
  • Retinol users should stop use 3–5 days prior, as it increases skin sensitivity

What Happens During the Facial

Step What It Involves Approx. Time
Skin assessment Esthetician reviews your skin condition and adjusts the treatment plan 5 min
Double cleanse Removes makeup, SPF, and surface debris 5–10 min
Enzyme or chemical exfoliation Lifts dead skin cells to prep for deeper treatment 5–10 min
Steam or ultrasonic prep Opens pores and softens buildup ahead of extractions 5 min
Extractions Manual or ultrasonic removal of blackheads and congestion 10–15 min
Treatment mask Clay, hydration, or brightening mask based on skin type 10–15 min
LED therapy / microcurrent Targets inflammation, aging, or circulation depending on treatment 5–10 min
Facial massage + gua sha Lymphatic drainage and muscle release 10 min
Finishing serums + SPF Seals in results and protects skin post-treatment 5 min

What Your Skin Will Feel Like Afterward

Most guests leave with skin that looks cleaner, smoother, and more even-toned immediately after the treatment. Some redness is normal, particularly after extractions, and typically fades within a few hours. Avoid heavy makeup for the rest of the day if possible, and apply SPF before going back outside.

Some guests experience a brief purging period after a first deep-cleansing facial — small breakouts that surface as the skin clears congestion that was already building beneath the surface. This is a normal response and typically resolves within a week.

Which Facial to Book for Your First Visit

If you're dealing with oiliness, blackheads, or summer congestion, the Detox Facial is the most effective starting point — it addresses the most common skin complaints in one session. If your skin is drier or more sensitive, the Signature Facial is a gentler introduction that focuses on hydration and brightening.

Not sure which one? Mention your main concern at booking and the esthetician will guide you to the right treatment.

Frequently Asked Questions

Is a facial painful?

Most of a facial is relaxing. Extractions can cause brief discomfort, but estheticians adjust pressure based on your comfort level throughout.

How long does a facial take?

Sessions run 45 or 60 minutes at Spencer's, depending on the treatment.

Can I wear makeup to my facial?

Yes, though we recommend arriving bare-faced. Either way, the esthetician will cleanse your skin as part of the treatment.

How soon will I see results?

Most guests notice clearer, smoother skin immediately after. Full results from a deep-cleansing treatment typically show over the following 24–48 hours as any post-extraction redness fades.

How often should I get a facial?

Every 4 to 6 weeks is the standard recommendation for most skin types, with more frequent visits for oily or congested skin.

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